Lovely break by the sea. 😀 – Great location right next to the seafront. Warm and friendly staff. Beautiful building. Room adequate and comfortable, I had hoped for a desk but that didn’t matter too much. 😞 – None

Warm clean and friendly hotel. A positive can do attitude. First class customer service and positive attitude. The chef is an outstanding guy. Proffessional but very caring and willing to please. No request is turned away. Food is filling and plentiful. If you have any special needs he will rise to the challenge. Im a coach driver and he has made me feel special and valued. WELL DONE AND THANKYOU.***** RON DAY. (DRIVER WATERSONS COACHES)

Exceptional 😀 – Location excellent. Room perfect ground floor.Staff very friendly 😞 – None

very welcoming, pleasant rooms.

Exactly what we needed for the price! Amazing location, staff were a delight. And the entertaining was unexpected but a joy (Tom Jones tribute)

we would stay again 😀 – great location lovely staff on reception. 😞 – not really a didn’t like as it is what I was expecting of such a beautiful large property but it was like a maze inside and in need of some updates my shower over the bath didn’t work but overall no complaints and would stay again as was excellent for the price.

Superb 😀 – The room was lovely and clean and the bed was very comfortable. We couldn’t have asked for a better location, on the seafront and close to all amenities. 😞 – None

All good nice and clean and lovely to stay in. Will come here again 😀 – Was nice and clean everyone was lovely nice place and lots of things round it not long to walk anywhere. 😞 – A small lift.

Wonderful 😀 – Location, clean and decent room size. 😞 – Had a balcony room on The ground floor., practically went out onto bar terrace so not private. However was quiet so was good.

Very good 😀 – Good location. Staff were great. Very good breakfast. 😞 – Room had a funny smell and was very warm so had to open window. Was quite noisy through the night due to people shouting outside but not really hotels fault.

Very clean and comfortable. Wonderful staff.

Really lovely hotel. Clean, well run with very helpful staff.

FAMILY FRIENDLY HOTEL I was part of a coach trip organised by a local club. There was around 70-80 people on the trip, age ranges from tiny babies to the more mature older person, that stayed at The Grosvenor. This is the second time that my husband and I travelled with this group to the hotel, although they have been going for the last 7-8 years at the same time in August. We find all the staff very fiendly, the rooms are very comfortable and clean. The children were allowed free reign and were no trouble to other Hotel Guests. The meals were great, the breakfast were magnificent, you could eat as much as you liked at no extra expense, service was fast, the food hot, and the staff friendly and very helpfull. We were lucky enough to have evening meals when we stayed, we had a choice of three starters, three main and three sweets, followed by coffee in the upstairs lounge. I found it to be good value for money, and will definately be going again with the same group of people. For a coach load of people to stay at this hotel and have no complaints what so ever must be a good sign. Keep up the good work, and see you next year.

The rooms are lovely the view of sea front was beautiful staff really helpful and very friendly lovely stay would highly recommend

Another lovely visit to the Royal Grovenor 😀 – Room had a small balcony outside with chairs and a table. Great Elvis tribute act on in the afternoon which was fun. Lorraine and her staff are friendly and efficient. The bar prices were really good. 😞 – The weather …😁😁

Comfortable stay 😀 – Comfortable , good location 😞 – Views of the sea , good location friendly staff.

Proper English hotel. 😀 – I enjoyed the welcoming atmosphere of the hotel. I personally welcomed the entertainment provided by the hotel. The hotel is cosy and as a previous visitor I meet other individuals staying at the hotel that have been staying at the hotel for years. The hotel has a an ambiance that you simply don’t get in generic soulless hotel chains. 😞 – Nothing that I can think of.

Relaxing 😀 – Very polite and helpful reception staff 😞 – We were very satisfied

Excellent hotel well kept and maintained . Beautiful well presented meals cheerful helpfully staff espicialy Tina the waitress serving breakfast.

Great hotel

Amazing value and great location 😀 – Great location, lovely and helpful staff, big rooms very comfortable, clean and actually more modern than I expected for the price. Excellent value for money and perfect for a group of hens! We even got lovely sea view rooms! 😞 – None

Good Hotel This is a Great hotel, friendly staff, Clean and rooms comfortable. I would recommend this to anyone. The location is perfect only 5 mins to the sea front and pubs.Thanks for a lovely stay and see you soon!

Highly recommend 😀 – Location fab on sea front,staff very friendly and helpful, great views from room. 😞 – Shower very weak but bearable

lovely hotel , location was excellent, only disappointment was drink in the bar where double the price in local pubs 😀 – clean and been updated since the last time I was there 😞 – location

😀 – Supportive staff … really friendly

Great value for money. 😀 – Excellent value for money. Great location, comfortable room, staff very friendly and helpful, delicious breakfast. 😞 – No guarantee restaurant will be open (depends on bookings) but the location is excellent and there are plenty of cafes and restaurants nearby.

Lovely fun place to stay and celebrate my sons birthday . 😀 – The breakfast was fresh and hot so much choice and the ladies who served it could not do enough to help everyone . 😞 – Nothing

Absolutely fabulous hotel and very reasonably priced

Very Good 😀 – Very convenient location. Simple facilities but good value for money. 😞 – None

Cannot praise this hotel enough great food and staff would recommend this hotel to anyone best one I’ve stayed in

Great location and a decent hotel. I take my family and/or friends to Weston-Super-Mare quite regularly, and for me it ticks nearly all the right boxes for a holiday break. The last hotel we stayed at in 2017 was the Royal Grosvenor, I was pleasantly surprised at the quality of accommodation having been less than impressed with it some 20 years ago. The food was very good, the beds provided a comfortable nights sleep and the service provided by staff was excellant. Being at the northerly end of the seafront makes it covenient for the Playhouse Theatre and it is only a stones throw away from the shops and the beach, the Pier is about 5 to 7 minutes walk away and the drinks bar has great veiws over the lawns to the sea. The prices are very reasonable and I would certainly go there again.

A wonderful stay with attentive staff Lorraine was so welcoming and an asset to the hospitality trade we were a group of 😀 – Absolutely spotless staff went above and beyond rooms are spacious and well equipped absolutely loved our stay 😞 – Nothing negative to report at all

Great location good value for money 😀 – Great hotel for the money we had a small balcony looking out over the pier and beach Great breakfast and conveniently located 😞 – None

Perfect location with wonderful staff We stayed in this hotel as were going to a function on the pier. The one thing I did notice was lack of parking but with a public carpark 2 minutes away it was not a problem. The room was clean and bed was comfortable. The breakfast was perfect and all you can eat is fab! The one thing i found outstanding here were the staff. Linda on reception was warm, welcoming and could not do enough for us. The review on here saying she is rude is completely untrue. Jade in the bar is also really helpful and friendly. If we go to Western Super Mare again we shall definately stay here again.

Excellent 1 night stay 😀 – Parking free, secure too 👍 😞 – None

Exceptional 😀 – We always stay here when we visit Weston love the hotel the staff and the location of the property 😞 – None

Wonderful 😀 – Close to the centre 😞 – Lift to small

Booked this hotel as close to seafront, Staff friendly and nice welcome, rooms are lovely with a balcony, We had seafront view, really surprised how no noise in night it was quiet all night, this is situated down old part of Weston-super-Mare there is limited parking in the hotel but close by is sovereign car parking multi storey £5.00 all night and secure, in the hotel its old fashioned decorated but is nice for the time period think Victorian, will say doors don’t seem secure but it’s fine, we had balcony door open all night and felt safe, easy walking for town and beach, I would stay again and recommend..Would like to say bed was comfortable

Great priced hotel for an overnight stay 😀 – Great location on a side road just off seafront. Room had a seaview with everything we required for a 1 night stay. Loads to do in the area. 😞 – More parking spaces at hotel as we didn’t manage to get a space but plenty other parking nearby

Excellent location 😀 – Location is excellent. Rooms are clean and tidy Staff were on the whole good. Bed was very comfortable. 😞 – Some of the rooms were a little dated and the lift was very small.

lovely rooms , amazing staff reasonably priced, excellent location 2 mins from beach and town centre

Enjoyable Winter Break Went with u3a holiday group organised by Just for Groups. Delightful ,recently updated room & shower room. The food was delicious & served by the most efficient team of youngsters. Altogether a really enjoyable winter break with friends.

Another Weekend in W-S-M Had an enjoyable stay in W-S-M based at the Royal Grosvenor, check in was very straightforward, tidy room, excellent breakfast both mornings, the Staff were very good, place seemed pretty tidy for quite a large hotel (55 rooms), would definitely stay again

short but enjoyable 😀 – Friendly and helpful staff, clean and comfortable. good location 😞 – nothing

Very Good 😀 – It was right on the sea front,close to the shops. 😞 – The noisy residents in hotel .

Group of Friends Really had a wonderful stay. We came in several cars and although carpark is limited as it does state on the internet.. The lady on Reception, Linda, really friendly welcomed us and was really helpful advising us of car parking close by. Also she said regarding the refurbishment of the reception area and dining room. Linda apologised for the dust and mess, but as we all said we been notified when we did the booking. The hotel is an old building they have refurbished some of it. Our bedrooms were on the second floor, all sea views away from the dust and noise, these were excellent and all our party could not fault them., tea and coffee facilities free wifi, comfortable bed. Spotlessly clean taking into consideration the hotel doing refurbishment. We had a drink in the bar which Linda also covered. Really friendly we will definitely book again.

Great venue for party On Saturday 30th July family stayed in the hotel & we celebrated my daughters 21st birthday here. We used the function room with a fabulous back drop of the seafront and pier. Staff were helpful & friendly. Great venue for parties. Hotel rooms great value for money with sea views. Clean & well presented. We decorated the function room & the DJ played til midnight. Thank you to Linda & all the staff who made our evening run so smoothly!

Good base Room clean staff friendly clean room good pressure from the shower bar reasonably priced only downside no breakfast but there is a Wetherspoon not far away would recommend the hotel I got for a very good rate

Lovely hotel Stayed hear for one night lovely location near to every thing staff very nice and friendly room was clean and comfy.breakfast was very tasty and only 6.00per person every thing you need tea juices coffee jams ECT and full English ECT if you want one.would recommend this hotel and would return.😃😃

The place for proper entertainment!

Thank you. We would definitely recommend 😀 – Very friendly staff and a lovely hotel 😞 – Only a tiny lift

Live band was brill

Had a lovely stay at royal grosvenor hotel,staff very helpful and friendly.

Best hotel in Weston every think was amazing good value for money Well what can I say this place was fantastic lovely family hotel every member of staff lovely very clean places we had family room was so lovely clean breakfast was so lovely eat as much as you want we had good entertainment elvis Presley we been to lots of hotels in Weston this is one of best ever

Very Good 😀 – Lovely homely hotel beautiful breakfast and kind and friendly staff 😞 – None

Quite. And beautiful views 😀 – Room was clean, staff very friendly. Quiet really lovely stay. And the amazing view we had of the sea.. 😞 – Everything was OK. I think maybe a resident has been smoking in one of the rooms. Not hotels fault.

Brilliant great staff 😀 – Staff were lovely but not over attentive..room was nice but no wardrobe? Balcony was perfect..breakfast was cooked beautifully..hot and was plentiful..managed to park which was a huge bonus..will stay again as was made very welcome ..bedding lovely..nice touch with the little soaps..and cushions…a very enjoyable stay 😞 – Lots of stairs bit not a huge problem..bed was a little uncomfortable but not the worst I’ve seen..no wardrobe so no where to hang wet coats..

😀 – I recommend this hotel been many times before 😞 – Nothing to dislike

Nice Value for money, clean , well presented room with a wonderful sea view. Clean and very spacious. Breakfast was nice only criticism was coffee given with breakfast was not to our taste but had plenty of juice to compensate would definitely use again. Picture is the view from our room

We’ll definitely come to stay again 😀 – Such a warm, friendly welcome at reception. We were tired from our journey but we soon recovered in a lovely room with a balcony overlooking the Pier.. The breakfast team were helpful and efficient. And they smiled! 😞 – Parking was a little bit tricky, but the multi storey carpark was secured at night and not at all expensive. So really not a problem

Liked: Staff & service, property conditions & facilities, room comfort

good value and convenient 😀 – good location 😞 – all good

Lovely friendly Hotel The staff definitely made this hotel. Nothing was 2 much trouble for them. Rooms were adequate and cleaned daily. Ok to get your head down but don’t expect the Ritz. The breakfast was pukka. Plenty of healthy options and once again the breakfast staff couldn’t do enough for us. Would like to say a big thank you to the Lovely Linda on reception, Mary who seemed to do everything and the breakfast staff who were Polite and professional. Parking can be difficult as contractors needed some spaces but were working on improving the building. We will definitely recommend this hotel to friends and family and we cant wait to go there again. xx

Totally exceeded my expectations Stayed at this hotel for just one night as a late minute night away.Greeted warmly and told that parking was restricted but available at an extra cost of £10 per night which is well worth it and directly outside the hotel door.Our rooms were ready at the time of our arrival.We had booked a double and twin rooms and found we had been given double rooms with an extra bed already an added bonus !! The rooms were spotlessly clean and had fabulous sea views.Tea naming facilities were well stocked up.On the night we stayed there was a quiz night and bingo. ..which suited us fine…our age group being mid 40s up to mid 80s.The bar is well stocked and has a happy hour at the time of our stay this started at 5.30.Breakfast was just lovely. ..you are served freshly cooked English or Irish breakfast at the counter and can eat as much as you want There is also a good choice of cereals yoghurt fruit juices etc so there is something there to please everyone again the dining room is spotlessly clean.Our experience at this hotel was fantastic…from checking in to checking out we could not fault anything. Well done the Royal Grosvenor we will definitely return.

A good stay We had 3 nights here and enjoyed it. The hotel is nearing the end of a big renovation project and work was going on during the day. It didn’t make any difference to us, in fact seeing the daily changes was quite interesting! We had a sea view room which was clean with a large built in wardrobe. The normal tea and coffee was provided. The bed was nice and comfy too. It’s a beautiful old building, the bedroom windows don’t fit very well, but there’s not much that can be done about that. Breakfast was plentiful and well cooked, and the lady serving was very friendly. We managed to park at the front of the hotel, but the spaces are limited. Everyone was really friendly and we would definitely stay here again ☺

perfect situation This hotel was on a perfect spot overlooking the beach. My room 303 was on the ground floor opening on to the terrace and patio. It was clean and tidy. The food was good. The entertainment was really good and was was everyone. The staff were very nice and very helpful. I found it a very relaxed hotel and would certainly go back again..

Amazing for one reason only davish 😀 – I liked how welcome I felt by davish because he showed me where to go and was very kind I hope he see this my room was pefect only one thing I will say is Could of done wiv info where WiFi code was it took me 2 hours to find it in book in room 😞 – I didn’t like that I turn up and the lady behind the desk didn’t speak to me to sign in big 10 out of 10 for davish for stepping in as she was rude she saw me standing there not good customer service from her

Exceptional 😀 – Location room was lovely nice big bathroom 😞 – None

Exceptional 😀 – location, spotless, excellent value for money , would stay again 😞 – nothing

Lovely hotel Weather was nice for the time of year, views of the beach were lovely from our room, staff friendly, nice bar, all round a lovely place and I would return | Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay 😀 – Location excellent, staff friendly. 😞 – Water pressure really low on shower

Exceptional 😀 – Comfy bed nice sized room 😞 – Fy I did nt like waking up in the morning I was so co.

Nice hotel on Weston-super-Mare’s seafront 😀 – Location good, close to seafront. Wetherspoon’s next door, handy for breakfast etc. Ground floor room, good size with en suite facilities. 😞 – A little more expensive than my usual haunts! Breakfast not available although listed on website.

Very good 😀 – Close to all amenities. 😞 – Nothing

Exceptional 😀 – Everything . Great location fantastic welcome from Jayne. Bedrooms very comfortable . 😞 – No food served at the moment but maybe will be ok next time.

Great view Came down here on a coach trip,I’ve been on plenty and for the money you pay they are always basic.This hotel is in a great location.I paid for a single room and they gave me a double bed.My room was on the ground floor with a balcony and sea views.The buffet breakfast was lovely and the evening meals were good also.The evening entertainment was brilliant and all the staff were pleasant.

Great 2 Night Stay November 2013 We stayed in a lovely clean and comfortable double room last weekend. Room 202 – great sea view. We had a wonderful view of the beach and the pier and a bonus firework display right outside our window from the next door hotel on the Saturday evening, which was also great fun. Room was decorated very nicely and the bedding was spotless and of good design and quality, very very comfortable ! We had two great sleeps. En-suite bathroom had toilet, basin and large corner shower cubicle, nice hot water too and spotlessly clean. Breakfast was fab, good full English and good selection of cereals if that’s what you prefer. Staff are really helpful and friendly. Bar staff really nice and the prices are very good too. All in all we had a lovely stay and will certainly be going back to the Royal Grosvenor again very soon.

Lovely place to stay, just had a week there, fabulous meals n excellent service and staff

Excellent been before & will definitely stay again 😀 – It is very clean the staff are very nice & helpful &=it is right by the beach 😞 – None

Superb

Balloon Festival Bristol. We went on a trip to see the Balloon Festival in Bristol with a tour company, was booked to stay one night. We went on the 9th of this month and came home the 10th same weekend as “Hurricane Bertha”, did manage to see Sat evenings show which was great… but Sunday morning was a NO NO !!!!! Linda could not do enough for us and a few more on our trip, As we decided to travel home by Train rather than walk around Bristol for about 4/5 hours. Linda got all the train times sorted for us and organised taxi’s for those that needed them, cannot thank this woman or her staff enough, would def: stay there again. Food, Room, staff was just great. nothing to much trouble.

Lovely Stay, nice people, rooms and great breakfast. We were really pleased with our stay at the Royal Grosvenor Hotel. It is on the doorstep to the attractions at Weston Super Mare and the people were friendly. The rooms were nice and comfortable and the shower was powerful enough. The breakfast was great with a choice of eggs. Really pleased.

Lovely location near pier and seaside and restaurants 😀 – Location and tranquil colour scheme of the room 😞 – Unpleasant smell bathroom Chest of drawers is falling apart Kettle too big to fill using the tiny corner sink so you have to fill it under the shower head

Night away We stayed as a group of 11 ladies of various ages for a 60th birthday night away. Booking….. i booked over the phone direct with the hotel. I was very pleased with the way my booking was handled. The lady i spoke with was pleasant and very helpful. Originally booked 5 twin rooms and a triple however 2 dropped out. Ammending the booking was a simple phone call away. Check in…… we arrived around 12noon a little earlier than check in time. We were given a warm welcome and directed to the bar area where we were able to enjoy drinks on the terrace. The lady on reception came to hand us the keys when the rooms were ready. Lovely clean and tidy rooms. Lovely full cooked breakfast plenty of choice. Overall our stay was very pleasant and would definatly re-book this hotel. Thank you to all the staff for a wonderful stay x

Very clean, super friendly and location fab.

Comfortable stay in a bright and clean sea view room with balcony. 😀 – Access to the sea front 😞 – Parking is limited and you need to know before arrival that it will be an additional charge.

Lovely place to stay 😀 – Lovely location. Sea views Lovely breakfast. Great outside seating 😞 – Lots of stairs and lift was a bit ‘dodgy’

Exceptional 😀 – Clean,friendly staff, ideal location 😞 – Could have had small shampoo and conditioner samples and biscuits

lovely stay at Royal Grosvenor Hotel we had a great time at Royal Grosvenor Hotel staff were great always there to help good entertainment every night happy hour/s in afternoon rooms very clean we would stay here again easy access to shops and beach

Great value for money Just arrived back from r.grovenor and although its an old hotel they have updated most rooms which are very nice. It does look dated in other places but its 2 star and v. Good value. Lovely breakfast and staff were very helpful. My husband and I would def stay here again. Thank you for good short stay we enjoyed it especially the lovely warm room even the hotel in winter was warmer than any other we have stayed.

100% If you want a place to stay, reasonable prices, great breakfast choices, then book this Staff are lovely and friendly, rooms cleaned a lot, I can’t fault it for cleanliness, Very near beach, pier, shops

Carnival and Fireworks When we stayed here last November (2012) we decided to book for this year and bring our two boys, wives and five grandchildren. We missed the carnival and fireworks last year but managed to see both this time. All our family thoroughly enjoyed the long weekend, even though weather wet, windy and cold. It was lovely being able to let the grandkids stay up late with us, even though they spent most time on the pool table. Our youngest said it was his best holiday in England, I said why, was it the carnival and fireworks, he said no he loved the hotel and the staff. As usual the breakfasts were top rate and we loved the sausages, apparently sourced from a local butcher. It is nice in this day and age to still get hot plates to eat off. Some of the decor is tired but the rooms we had were updated and colour coordinated. I don’t know what some folks expect for their money. The rooms were also nice and warm, which was most welcoming after watching the Carnival, which incidentally was awesome. Well done to all who participated, either on or off the floats. We will return. Thank you Royal Grosvenor.

Wonderful Seaside Hotel We have been staying every summer at the Royal Grovenor Hotel, Weston Super Mare for over 10 years now and it never disappoints us. This wonderful family run hotel is a great relaxing stay, with amazing stunning views across the bay and pier. Lovely comfortable bedrooms, fantastic breakfast and staff, who over the years, have become good friends of ours. We love your hotel ….. See you next year. Thanks Nicky and everyone at RGH xx

cheap and cheerful 😀 – location and affordable 😞 – hair on bed sheets

Great value coach group weekend stay! My wife and I, along with my Father In Law stayed at this family run hotel as part of a coach trip long weekend from 4th to 7th Feb. We received a warm welcome and our rooms were comfortable and characterful. All of the staff were extremely friendly and attentive and the food was of a very high standard, especially the buffet breakfast. We found the hotel to be excellent value for money and thoroughly enjoyed our stay.

Illuminated Carnival Stayed two nights for the illuminated Carnival with friends. We were greeted by friendly staff who helped make space to park our minibus. Room was clean and nicely decorated as was the rrest of the hotel. The food was of a good standard and I felt full afterwards. The breakfast was good but the quality of the sausages could be better and no mushrooms. The bar prices were very good for a hotel and the happy two hours were even better! The barman was friendly and was on top of his job. He should have a glass collector at peek times to help him. The water system at the hotel seems to have issues. Luke warm shower most of the time, I only had one shower that felt warm. In summary, good food and great staff helped to make it a good stay.

Wonderful Hotel Fabulous older style hotel with all the modern comforts. I just stayed as part of a group of 27 people from Shropshire for 3 nights. I was allocated room 101 by the fabulous Nicola. Lovely room, with a balcony and sea views. Very nice food, no complaints whatsoever. First night was Roast Chicken, 2nd night was Plaice and Roast Beef on the last night. I must mention Di and Tina who served the fantastic freshly cooked breakfast each morning.. Both have worked there for 30 YEARS!!!. I had a fantastic time thank you for everything.

Welcoming Hotel Really enjoyed our stay they let us get on with our own bingo even let us use their tickets staff were lovely but best of all the food was so good The place was lovely and clean and in a lovely place. All our group really enjoyed it and said they would reccomend to anyone

Beautiful hotel everywhere spotlessly clean friendly helpful staff can’t fault the service provided will definately return highly recommend it

Этот большой отель расположен на первой береговой линии в центре города. Из номера открывался великолепный вид на залив. Основные достопримечательности и развлечения находятся в шаговой доступности. При отеле есть бесплатная парковка. Положительным моментом является предложение “шведского стола” на завтрак.

Great weekend get away. Enjoyed a lovely weekend with friends at the hotel, all the staff gave excellent service and the food was delicious. Downsides: Very little parking. My room had no safe, no shampoo, no shower gell, no fridge, no coat/hat hook on the back of the door & the towel rail kept falling off. There was a veranda but no garden.

fantastic location clean and friendly hotel my husband and I was recommended to stay at this hotel. Rooms were clean and spacious location was the best. On arrival we were greeted by a friendly and very knowligable lady named Jane. We went to our room the view was fantastic and the eat all u can breakfast faultless. We went to the bar the next afternoon for a drink and was served by the lady who checked us in the day previously and she was warm and curtious.

Exceptional 😀 – As always, the staff were fantastic, friendly and super helpful. 😞 – The sink in my room was tiny but I really wasn’t that bothered.

Nice location, charming people and lovely building. Great price- quality ratio. Clean and confortable. | Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel with great staff 😀 – Excellent service ( Special mention for Lorraine) Spacious room with sea view and balcony. Excellent breakfast and very good bar service. Would highly recommend this hotel, and would not hesitate to stay here again 😞 – None

lovely stay, great location . rooms have been updated since last visit. 😀 – great location 😞 – shower was poor

My birthday night away 😀 – Hotel was clean and comfortable and staff very friendly and let us check in super early 😞 – Nothing was bad

Central hotel Stayed 4 nights on a coach trip. Communal areas clean and spacious. Bedroom nice with a shower cubical. Food. Good choice. Main evening meal was very big. Entertainment suitable for the age group Present. Bar prices reasonable.

On the sea front, clean, great staff Although classified a 2 star on booking.com, this was not a bad hotel. Very clean, great location, and this was a busy weekend ( scooter rally), and the staff were fabulous. They were kept really busy but always polite and smiling. The bedrooms might be a tad warm in summer as no aircon and the windows have guards on them to restrict opening too wide, but clean and comfortable.

Ideal location with free parking 😀 – The central location. Parking free at hotel. Staff friendly. 😞 – The volume from the singers PA system was far too loud on the ground floor entertainment room. You could hear it on the second floor bedroom.till 11pm.

Gill and Sandy Stayed for 2 nights on the weekend of !7th May with a group of good friends for our yearly visit,,all the staff were fantastic,breakfast wonderful,but I would like to mention Keith our wonderful barman always the perfect gentleman,see you next time x

Brilliant location and true value brilliant service 😀 – Brilliant location, brilliant service and Staff good bar and entertainment Value for your money 😞 – Nothing comes to mind 😏

Very decent seafront hotel 🙂 We stayed in room 315 on the ground floor and have no complaints! Parking is limited so ensure to book a space. Nice size clean room – excellent location. Our view was overlooking the car park but it didn’t bother us at all. We could check in early at 1pm as the room was ready, which was really helpful. We didn’t eat so can’t comment on the food – Wetherspoons next door for cheap and cheerful breakfast! Overall it was an enjoyable stay in a very decent hotel 🙂

Exceptional 😀 – Very lovely staff and the room was comfortable and clean 😞 – Had a strong smell of cigarettes but we were above reception so whether it was coming up from there but we weren’t bothered but someone else maybe

Exceptional 😀 – Absolutely loved the stay! 😞 – None

Great location and lovely outside seating with sea views. 😀 – Patio area, location sea view bar prices very good 😞 – Breakfast low standard full English. Poorly cooked.

Clean good food friendly staff ok all round

Good hotel friendly staff 😀 – Very friendly staff, great location 😞 – Cleanliness of the hotel gone down, under sink filthy, the floor not hoovered even before we entered it, I have stayed at this hotel quite a few times

Good stay 😀 – Breakfast could have run longer due to us having a child with us, 1 hour isn’t very long 😞 – None

Bar was enjoyable

Third weekend this year Just come back from another weekend at the Grosvenor which was great and l cant believe the rubbish some people write This is an old hotel which is full of character but is well looked after…Linda on reception is a star and will do all she can to help you,the rooms are cleaned daily beds made,fresh towels bathrooms cleaned,tea and coffee. Breakfast well if you could have more choice l dont know where it would be..numerous fruit juices (not just your standard orange)everything from porridge to cereal to a full english….the staff cant do enough for you bringing fresh tea and coffee and topping up if you want more and are very polite as are the bar staff .This hotel is a gem there are few of them left that give you such a friendly service x

Golfing trip Our golfing trip of 16 were staying in the Grosvenor. Although old the hotel is clean, the service and food both good. The shower was hot and plentiful and the breakfast was good. I only give it 4 stars because there is little parking available.

parking was not available, but did find a car park close by . clean room with a balcony, sea view so that was a bonus . 😀 – great location 😞 – nothing .

Excellent location ,staff brilliant friendly entertainment brilliant

Perfect, perfect, perfect. Receptionist made our stay. And the breakfast team were efficient and friendly, plenty of smiles and an excellent full English.Definitely stay again.

Perfect for my needs and great value 😀 – Thank you for the room upgrade – the room was fresh, modern and even had a seaview. free parking was very useful. Staff were very welcoming and helpful. 😞 – None

Jackie review Had a fantastic stay room was nice and clean , fabulous views from the balcony | Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Position And Amazing Views Lovely newly decorated rooms. A family room and a double next to each other. Both had amazing sea views. Just right for 4 adults, a toddler and a tiny baby. The beds were comfortable, the rooms were warm and we had modern Freeview HD TV. Breakfast was lovely. Cereals, full English and plenty of tea and coffee. The poached eggs were delicious. The staff were friendly and very helpful. Our two year old granddaughter was well catered for and she enjoyed playing in the spacious family room and watching CBBC. The bar was reasonably priced and we took advantage of the Happy Hour. Weston-Super-Mare was ideal for our family break and I would highly recommend staying at this great hotel which is right on the sea front. Well done The Royal Grosvenor Hotel.

Brill value for money deffo be back 😀 – Was a great stay staff was great ad problem with the matress was broken so spoke to reception they sorted it out straight away lovely view great pint good entertainment 😞 – The noise from the street in the nights fighting and screaming

Friendly helpful staff, nice atmosphere,very convenieng location. | Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT FOR GROUP Just returned after long weekend break which I organised for group of 20. Everyone was very happy with food, service and, especially, value for money. .

Our bowling club (49 of us)have just returned home after spending 6 nights in this hotel. We stayed there in 2016 and enjoyed it so much we had to revisit. We weren’t disappointed it was even better than the last time. The staff are so friendly and helpful. The food was really good, delicious breakfasts and 3 course evening meals. A lot of refurbishment has been done too. The location is perfect.

Good family run hotel, close to the seafront and pier | Liked: Cleanliness, staff & service, property conditions & facilities

Superb 😀 – Location and view. Service was great. 😞 – Music was loud

Great weekend Went on a turkey & Tinsel weekend. Hotel staff great , lift broken difficult as we had quite a few disabled with us. Our room clean and tidy , bathroom needs upgrade, No shampoo or gel you can purchase from reception. Room drafts from window. The food was very good, and a great choice. Entertainment in the evening, bingo ok Singers were average . Drinks reasonable price. All in all a good weekend, with a bit of maintenance it could be very good. I would go again. Weston is a good place to shop great centre .

Exceptional 😀 – Really friendly staff, lovely hotel in a fantastic location, will definitely recommend to friends 😞 – None

Wonderful hotel Only stayed one night this time but stayed here lots of times before staff helpful rooms tastefull and clean and inviting nice views balcony view great bar staff helpful and chatty a real bonus would recommend buffet breakefast fresh and tasty with lots of choice

😀 – The view ,room size so clean bright historical background to it so many stories in the walls Great pier view 😞 – People in bar all night felt strange but it didn’t bother us only my.partner is a sober alcoholic

Wonderful 😀 – Clean room, very comfortable bed, excellent en suite facilities. Tasty breakfast. 😞 – Nothing

Fab hotel spotless breakfast excellent all staff really helpful except chap behind bar he spent ages just stood chatting outside when the lady was run ragged back and fore inside and out serving drinks. To be fair she was worth her wait in gold lots of others commented how good she was.

Exceptional 😀 – Great location 😞 – Lack of parking

Wonderful 😀 – Room lovely seaview balcony Located right by the beach 😞 – No fridge

Made welcome relaxing time 😊

Wonderful 😀 – I didn’t have breakfast location was ideal 😞 – None

Exceptional 😀 – Shud be more than 2 star 😞 – Nothing

Lovely one night stay Lovely stay at the grovesnor Hotel weston .very nice room nice bathroom .a big bar but no entertainment on the night we stated.free parking saves £10 in the multistorey carpark .breakfast was full English breakfast was spot on .there’s working going on nextdoor in wetherspoons but never heard a thing thank you guys will return

Lovely hotel. Clean, well equipped rooms, comfortable bed and great breakfast.

Very nice quiet large hotel, extremely well placed facing the bay and very close proximity to all amenities in the town. Walking distance to buses, trains, many bars and restaurants and cafes. Highly recommended and will be back

Exceptional 😀 – really lovely hotel. Staff are excellent will do anything for you. Looking forward to our next stay. 😞 – None

Miss Richardson Me and my partner booked in for one night, and ended up booking 2 more! The rooms we lovely, staff were lovely and couldn’t be more helpful, we will be returning here again in the future highly recommend

Honestly is was incredible, my mum and I both had an amazing time 😀 – The location was absolutely perfect, so close to the beachfront and the shops. All of the staff were absolutely incredible, especially the barman he’s an absolute diamond to your hotel. The entertainment was fantastic, the one last night, I don’t think I’ve ever laughed so much 😞 – Despite having breakfast included they didn’t have a table with our room number, it was a very minor thing and it was sorted extremely quickly

😀 – Good check in time 2pm unlike many hotels that are later,no problem with parking had the last free space. Staff are always extremely helpful and welcoming. Location is superb close enough to the front & an easy short cut into town. Have stayed at this hotel on many occasions so I can honestly recommend.

hotel served its purpose – just as a base for sleeping 😀 – great location 😞 – interior a little tired & dated. bathroom very small

Good.

😀 – Great location and good food and price 😞 – Rooms a bit tied

Fricktheted Stayed here overnight for a family reunion .. we had a lovely large clean room with a sea veiw .. the staff were lovely .. must praise les the barman for dealing with a small incident .. very proffesional xx we will be returning in the very near future .. thank you royal grosvenor for a great stay x

Brilliant Stay Had a brilliant stay in this family ran hotel. They catered to all my needs & nothing was too much trouble. Even when I broke down, they helped out. Just a minutes walk to the beach & 2 minutes to the pier. Set in the heart of everything in Weston. Had their breakfast a few morning & to be honest, it was one of the best I’ve had in a long time. Would definitely recommend a stay & will most definitely be going back myself. Thank you Nikki, Lorraine & Jane for everything you did to make my stay with you so rememberable XXX

😀 – Clean staff polite breakfast excellent and hot 😞 – Only went for weekend we will be going back

Wonderful 😀 – Znakomita lokalizacja. Miła obsługa. 😞 – Brak parkingu. Troszeczkę nie dokładnie wysprzatane. Pod prysznicem znalazłam włos, na podłodze w pokoju kilka okruchów.

Lovely stay 😀 – Very central location. Staff were very pleasant. Parking available was very convenient and very reasonable. Able to check in and room was ready earlier than check in time, we arrived earlier than expected and the room was available which early was great. 😞 – Nothing.

We absolutely loved it from start to finish can’t wait to go again 😀 – The property is huge lovely staff fab breakfast best beer garden I’ve sat in over looking the pier amazing location very clean and tidy 😞 – Nothing

Very good We have just returned from our 2nd visit with our group from 2Ks Travel, and again we had a very warm welcome and really great time. Food was very good especially the fantastic breakfast.Rooms were lovely a lot of us having sea views, and the entertainment was first class with something on every night. The staff are all friendly pleasant and very helpful. We all throughly enjoyed it and look forward to returning again next year.

Perfect for us! Just had the one night stay but was a really nice hotel. Room a little small along with the bathroom but wasn’t expecting The Ritz tbh. Breakfast was lovely, service very good too. Listened to the outside singer on our one night and he kept us all entertained. Not sure what people expect from a centrally located beachfront hotel but it certainly met our needs and expectations. Thank you!

Excellent, staff, clean, comfortable, nice location 😀 – Dry clean 😞 – Our room was too far away as we’re both disabled

Just back from a week staying here staff are brilliant food brilliant hotel is clean an smells nice definitely be back very soon

Clean and tidy hotel

Exceptional 😀 – Great atmosphere and very comfortable bed and price 😞 – N/a

great location, friendly staff, clean definitely recommend 😀 – Good location for me, close to the shops and bars and just 50 yards to the beachfront…. Room was clean and facilities in there were good too. I was fortunate to have a room that I was able to open onto the terrace, lovely having a morning cuppa and over looking the seafront and Grand Pier. 😞 – nothing really

Wonderful 😀 – Room more than adequate Breakfast excellant location could not be better to enjoy Weston Super Mare 😞 – all perfect for our stay

Very relaxed atmosphere on outside patio .

Drinks with friends Visit Grosvenor regularly and I have to say it has had a truly great revamp, dining room and lounge for visitors evening entertainment has been given a fabulous make over, well done to staff for a fabulous effort, enjoy my time there.

Fabulous customer service I have just returned from a four night stay with a group of people with dementia, carers and former carers. From arrival to departure, the staff could not have been anymore helpful if they tried – nothing was too much trouble. The rooms were clean and comfortable with plenty of natural light and extra lamps. The shower was hot and worked well. Plenty of wardrobe and drawer space with extra hangers. A good flat screen tv at a decent height. The good was good and the staff at breakfast and dinner went out of their way to accommmodate. My friend who lives with young onset dementia has difficulties at mealtimes and the staff tried to help as much as they possibly could, truly dementia friendly. The signage to the rooms could have been beter but we had much fun trying to find our rooms, and as the hotel is made up of several areas being knocked through, the stairs are a bit undulating but there is a lift so I recommend using it! The bar stocked my Mum’s favourite Jack Rabbit and not badly priced either at £10 per bottle. The entertainment each night was as expected in hotels and we enjoyed a dance and a sing every night. The hotel is close to the town’s many shops and is situated just off the sea front. I’d highly recommend a trip to the Royal Grosvenor if only to meet the delightful staff.

The staff were amazing and had a wonderful stay deffo be back

Friendly family run hotel ideally situated on sea front

Nice break away.. 😀 – Lovely hotel, had a singer on the Saturday on the patio,very close to the sea front and pier. 😞 – The shower is to small if your a larger person More parking spaces needed if your lucky enough to get a parking space, if not 10min walk away is a carpark £12 for 24hrs..

A Lovely Pleasant Stay We stayed here at the Grosvenor Hotel and from the moment we walked in at reception the Lovely Friendly Staff just cdnt do enough ! It is a Beautiful Hotel and the rooms are also very nice and spacious , we had one with a sea view and we thoroughly enjoyed it. The breakfast was amazing and you cd have as much as you wanted ! So all in all we Wd recommend This Hotel to anyone and we will always stay here in future when visiting Weston super mare . Brilliant and Lovely

Clean and tidy but very dated room. | Liked: Cleanliness, staff & service

Nice Hotel , warm and friendly staff in a perfect seafront location. Took a large group of gents here ranging in age from 23 to 58. First impressions which always make such a difference ensured that we were all made to feel welcome. So nice to be recieved by helpful and personable staff with a great sense of humour. (Thanks Linda and Nikki) . Bar is sensibly priced and has a happy hour from 5.30 — 7.30 with most long drinks i.e beer/larger/cider ranging in price from £2.50 to £2.70. (as of Sep 2015). The bar area leads out to a lovely large decking area which catches the sun and has great views which overlooks the beach and pier area. If you should so wish , the music played inside the bar area can be extended to add to the party atmosphere of the decking. – Thanks again Linda for the music ( and your sense of humour) Rooms are comfortable and vary in price depending on sea view and availability of balcony. Breakfast – full English, plenty of it and tasty. – (Once again friendly and personable staff)

Easter break 2017 came to stay at this hotel for a few day’s over Easter, never stayed here before so it was all new to us and all I can say is wow, The rooms are large and of high quality, The food was really nice and you could also have as much breakfast as you wanted and the staff were really friendly and helpful, we will definitely stay here again in the future.

absolutely loved it and think the other guests loved me as I was buying the drinks 😀 – clean and central 😞 – very friendly

Enjoyed time Thier .visited Bristol saw concord .and whent to bath too .Staff friendly.meals lovely

lovely hotel walked in of the street (just decided to go to wsm when we got up that morning) they had a room with breakfast as well so we booked it , lovely room and bathroom ,tea/coffee kettle lovely little balcony overlooking the green to the side of hotel, they had a small bar with a tv , thoroughly enjoyed our little stay, and would return .the breakfast was tasty and plenty of it !!

Exceptional 😀 – Turnt up an hour early and was able to register the car and come back, asked for a room with balcony if possible as we stayed before and moved it and got given it, the staff were more than helpful. 😞 – None

Excellent 😀 – Good view to the Pier 😞 – The balcony was out of use but that was minor

Great location, reasonably priced, excellent tasty breakfast, good customer service!!

Very nice friendly staff lovely relaxing areas rooms were very nice an comfortable breakfast was excellent definitely recommend this hotel

Friendly helpful staff Although an older style hotel it was clean and the staff were all very helpful and pleasant. I believe the rooms were under refurbishment. All the staff were brilliant from the reception staff, bar staff, porters and all the girls in the restaurant. The food was excellent a great choice for breakfast and dinner and it was served quickly and attentively. Its location was perfect for the seafront and all the shops. The only let down was the parking, fine if you were driving a car but not for coaches. Would recommend this hotel no problem.

Great weekend at the Royal Grosvenor 😀 – Location excellent, staff polite and friendly, nice bar and sun terrace area, clean throughout the hotel. 😞 – Car park is too small but we were lucky to park there on our second day when the receptionist advised us to keep a lookout for any spaces early morning after other guests had departed. The shower in our room was a little small as was the bathroom itself. However none of this detracted from our wonderful two night stay.

Great stay 😀 – Good size room great view 😞 – Not a lot of parking

Exceptional 😀 – I’ve stayed at this hotel a few times and I like the central location. Staff are very friendly. Rooms have everything you need and the bed was very comfortable. I look forward to coming back in future. 😞 – Nothing

😀 – Very friendly staff, clean all round and I had a lovely nights stay

Fabulous Hotel 😀 – Perfect place for someone going through a difficult time. 😞 – None

Weekend stay 😀 – Staff was friendly. Easy checking room clean and comfortable. Nice outside space

Overall, an enjoyable stay at a friendly welcoming sea front hotel. 😀 – The room and on-suite were clean and the beds were comfortable. The room was a good size as you would expect from a Victorian building. 😞 – The breakfast was good value for what it was, however, I would have paid more for a better quality breakfast. The bacon was overcooked, the coffee was instant and there was orange squash instead of juice.

Our 4th stay. 😀 – The twin room we had had a balcony which was a nice bonus, the beds nice and comfy the bath room was also nice and clean. The breakfast was nice and hot with a good choice to pick from will stay again. 😞 – N/A

Lovely hotel My friends organised a weekend trip in memory of my late partner and they chose to stay in this hotel. It’s a lovely hotel and very accommodating with the children of the group. Rooms were spotless although a little dated and the bathroom door was very difficult to shut (had to slam it hard) but other than that it was perfect for what we wanted for the weekend. It is perfectly situated and in walking distance to the pier and seafront. Breakfast was fab. The staff were friendly and lovely. Would recommend staying here. There is parking at hotel but we parked next door in the Royal hotel car park and it cost £12 for 24 hours which was perfect for what we needed.

perfect 😀 – location and small car park that was free 😞 – nothing

Lovely staff food amazing highly recommend had a great time thank you im sure we be back next year xx

great location nice rooms 😀 – the rooms were spacious and easy to find 😞 – staff weren’t entirely helpful dinner service was late

Excellent location with friendly staff. 😀 – Excellent location. Managed to get a parking space int he car park easily. Helpful, friendly staff overall. 😞 – My shower was very loud, but this could be down to the age of the property.

great hotel great hotel with sea views an excellent location,staff very helpfull and friendly,second time at this hotel and will not be our last thats for sure.

Lovely as usual Stayed here for a few nights as a break away, we always stay here when we get a break. It’s peaceful clean and very comfortable definitely one of the best places to stay in Weston. The location is perfect and the sea view rooms have a great view over the pier never stayed for food but evening food smelt lovely.

It Was wonderful can’t wait to go back there 😀 – The staff were really friendly and helpful the hotel was spottless location spot on for everything 😞 – Nothing

Very nice place, friendly staff, good food, great breakfast, near town center, just off the sea front.

We love Weston, first time we stayed at the Royal Grosvenor, will definitely be booking to come back 😀 – Lovely long weekend. Staff extremely helpful, definitely booking again. 😞 – Nothing

Hospitality is second to none We requested sea view fur every room and we were all given exactly that. Lorraine was an absolute gem from start to finish This hotel is spotlessly clean all tea and coffee facilities provided rooms are well equipped this hotel is not posh by any means However the best welcome awaits you snd entire hotel was immaculately clean.. central beachfront location right next door to a Wetherspoons which suited our party I took a party of 8 here and every person enjoyed their stay will most definitely book here again thank you for the kind welcome zprobsbly the best value for money stay we have booked for a long time .

Great hotel Great hotel with lovely views and friendly staff. Spotlessly clean rooms and great food, will go there again Bar open all night and lots of bars and pubs within five minutes walk, Right next to shops too,

Cheap and cheerful 😀 – The gentleman who run the bar was so friendly 😞 – But out dated

Lovely hotel and staff I have just returned from a 6 day stay at the Royal Grosvenor Hotel, with a coach party. We were greeted with a smile, keys laid on Reception desk ready, no waiting at all. Our room (my husband and I) was on first floor, overlooking the sands and the Pier. Although we couldn’t sit out (because of weather) there was a balcony with chairs. Our room was large enough, thoughtfully furnished and was very clean. Light and spacious bathroom (tho’ the shower was a bit slow). Tea tray with ample tbags etc.,, and the milk was replaced everyday. Dining Room – the waitresses were very pleasant with smiles and greetings everytime we entered, the breakfast and dinners were nicely cooked and served with speed. There was entertainment on several evenings. Only one little point, a couple of people in our party mentioned that their bedrooms were rather small. Apart from that everyone had a great time. Weston Super mare has plenty of shops, a lovely prom and the pier.

old but not tired I stayed at the royal hotel on a business trip , and first impressions were very good , and old rather grand looking building , in need of a little tlc but still a loverly old style hotel with a really nice feel. My room was a little on the small side , but still ticked all the boxes , ensuite with a decent shower , tea & coffee , a desk and a comfy single bed. the tv was a little on the small side but the sea view ( yes i could see the sea ) more than made up for the tv’s size. the bar was well stocked and i could not fault the staff, very helpfull. a good choice for breakfast and great location next to the winter gardens completes the picture. dont expect a modern hotel if you book here , it’s a hotel that’s been lost in a time warp…..and that’s not a bad thing. I would book this hotel again when i next stay in western-super-mare.

Wonderful 😀 – It’s just a lovely hotel friendly and great location 👌 😞 – None

Excellent hotel, highly recommended Wasn’t expecting much as the price was so low,I was only after somehwere to get my head down overnight whilst I had some work done on my campervan. What a fantastic surprise though. Room was really nice – looked like it had recently been tastefully painted and decorated and the view over the sea superb. Breakfast was excellent too, cereals and yoghurts to start off with and then a pick your own buffet style breakfast – black pudding, beans,mushrooms, fried eggs, bacon, sausage and fried bread and as much tea and toast as you want! I’d have given it a 6 if I could.

we’ve had a brilliant weekend, weather was really good, had nice meals out, all in all fabulous weekend in a brilliant h 😀 – great location, in the middle of all the bars 😞 – nothing

Very clean and very good food, excellent entertainment, very good welcoming staff

Exceptional 😀 – Perfect stay as always staff all lovely and entertainment was brilliant top class act. 😞 – N/a

This hotel is fair value for money, great location for the beach and pier. Lovely sunny terrace off the bar to sit and h 😀 – The hotel is in a great location, so close to the seafront and the staff were very friendly and helpful. 😞 – The hotel is very dated

Great value 😀 – Friendly staff, fantastic value and a good breakfast buffet 😞 – Room was a little hot on a very warm night

Good hotel 🏨 Stayed here for turkey tinsel not to bad rooms average but clean and comfortable staff helpful stayed 1 time before the year before same experience always got a beautiful sea veiw

Great location,great staff, great park g. 😀 – Location for a theatre show was great and liked the fact bar was still open afterwards with friendly staff. We were really nicely welcomed also on arrival 😊 😞 – Mattress wasn’t the greatest and shower had a big step into it. Could have made better use of the large bathroom with a walk in shower.

very good Have stayed at this hotel a few times in the last 2 years all staff friendly,and very helpfull ,tea and coffee supplied , breakfast is pick what you like, good rooms ,good food, clean and tidy, win win.

Sea front view, warm room, clean, qiuet, friendly staff. | Liked: cleanliness, staff & service, amenities, property conditions & facilities

Superb 😀 – The staff were really welcoming, we had a lovely stay,, the bar was a bonus 😞 – None

Pleasant one night stay 😀 – Easy fast check in, nice outside area for a drink in the sun. Overall a very friendly atmosphere with clean and tidy rooms. 😞 – None

Very good 😀 – Location was fab and great to be able to book parking. Breakfast was tasty and well presented, staff were lovely. 😞 – A few noisy revellers very late on the Saturday night but that wasn’t the hotel’s fault.

Lovely place to unwind.

Ideally located, value for money Stayed here for one night with girl friends. The hotel staff were friendly, helpful and nothing was too much trouble. It is an old building with a rabbit warren of stairs, corridors and rooms but this adds to the charm. Our room, while in need of a re furbishment in the bathroom and a touch of paint here and there was clean, had very comfortable beds and a fantastic view of the pier and sea front. The hotel is centrally located for all the attractions WSM has to offer but surprisingly quiet at night. The bar was reasonably priced and the cooked breakfast was hot and plenty of it. My only negative as far as breakfast was a lack of choice of cold foods; grapefruit, yogurt, fresh friut. Good parking in the hotel and on a less windy day nice seating outside overlooking the promenade. We paid £40 each for the night B&B. Excellent value for money, in a central location with excellent service from all the staff.

Lovely room but terrifying lift

Weekend break Warm and helpful welcome from Linda. Remember to get your parking ticket! Ideal location near promenade and local bars and restaurants with fabulous views from balcony. Room was clean, with all that you need for a great stay. WSM gives you the rest!

Good hotel. food, entertainment, drinks good and reasonably priced, rooms excellent and the staff friendly and helpful.

Excellent 😀 – Stayed here many times .. big shout out to Lorraine on. Reception and brummy who never fails to make us smile 😞 – None

Lovely place to stay, the staff are nice and friendly | Liked: Cleanliness, staff & service, amenities, property conditions & facilities

realy enjojed 😀 – room good food great and nice staff 😞 – would like to have kareoki or show

Very Good 😀 – room bit small but manageable, nice and clean so all in all not bad for the price. location is ideal just few hundred yards from the beach, and not far fromthe town 😞 – not much not to like,for the price cant complain, would definitly stay again

Very good 😀 – Great value. Friendly staff. Off road parking (when not busy..). I booked a single room but was given a double when checking in as I am quite tall. 😞 – Tepid/cold water in the morning.

Good value. Great location It’s a lovely old hotel. Nice room with all you need. Bathroom a little cramped. Hotel close to beach and all amenities such the Sovereign shopping centre which is a five minute walk and the Grand pier is also just a short walk. I would stay here again… | Liked: Cleanliness, staff & service, room comfort

Very good 😀 – Zentrale Lage in Weston s.M. 😞 – Wir waren auf der Durchreise und sind nur eine Nacht geblieben. Weston ist nicht unbedingt der Ort, an dem wir längere Ferien verbringen möchten.

Pleasantly surprised Just returned from Christmas break at the Grosvenor and was pleasantly surprised at the quality of the hotel for the price we paid. Food was excellent throughout our stay both breakfast and evening meals. All members of staff were friendly and very helpful. The hotel and rooms were spotlessly clean throughout. It is in a great position for all amenities in Weston just five minutes walk from the pier, theatre and town centre. We stayed in room 115 with views across to the sea front and pier. There is a lift to one side of the hotel though it is little on the small side four persons at a squeeze. All in all a great Christmas break with entertainment every evening and we would definitely stay here again.

A well located hotel, comfortable room, a nice bar with attractive outside space and pleasant staff. attractive outside 😀 – My room was spacious and had a balcony looking over the green at the back of the hotel. 😞 – Nothing

comfortable and cosy, felt safe and relaxed 😀 – traditional 😞 – None

Fricky56 We come here yearly as I scattered my moms ashes in Weston .. the whole family love this hotel .. rooms are great and the staff can’t do enough for you .. can’t wait to return .. it’s always a pleasure to visit .. the late May bank holiday we had a dj on the terrace who played lots of northern soul and mowtown .. a perfect day to remember my mom .. Weston-super-Mare is a special place for me and the Grosvenor make the icing on the cake for us …

Good apart from NOT having any” easy chairs ” downstairs in the reception area…..we should have been advised by the company when making the reservation that building work was taking place. !!!!!

Enjoyable stay 😀 – Location and spacious room 😞 – None

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location, great if your on a limited budget. 100% would stay again 😀 – Location was excellent 😞 – A little basic, but still great value for money

Fantastic Just got back this morning from Royal Grosvenor Hotel, and I would go back and I would recommend it, there was a group of us, and yes we wasn’t the quietest, but when we got asked to be more quiet we did. The bar staff are really friendly and could not do enough for you, and the breakfast is delicious, I would travel there every day to have the breakfast yum yum…

My second home 😀 – Everything was good friendly staff abie to park nice clean room 😞 – Going home

Lovely stay Hotel clean nicely furnished, y parking limited breakfast fresh and delicious,staff friendly and welcoming.would stay again,plenty of restaurants and bars up and down seafront😄Lovely view of sea and pier

Exceeded our expectations – one of the best rooms we have stayed in on a short stay – will recommend 😀 – stayed one night -room excellent, had drinks and there was live music which was a bonus on the evening – breakfast was very good and staff lovelly – parking was very easy 😞 – None

Nice location near sea front | Liked: cleanliness, staff & service, amenities, property conditions & facilities

great time Mr+Mrs Davies from wales had a great time ain the royal grosvenor hotel in weston-super-mare. Lovely generous people food great hope to see them again soon.

Absolutley lovely . Great staff wonderful view . Terrace for drinks and chills amazing . Very reasonably priced rooms .will definitely be staying again:)

Stayed there last year for the carnival it’s was a nice friendly hotel we book every year and have the same room over looking the sea

😀 – Reception Manager was friendly n welcoming 😞 – N/A

J. Wales First time we have stayed at this hotel. Receptionist really nice, very helpful even though the lady was extremely busy. Bedroom was very clean and tidy with a sea view. Breakfast Full English. Buffet Style.Eat as much as you like. Excellent and very hot. Hotel was very good value for the prices they charge. We really recommend this hotel and shall be returning ourselves in the near future.

Very good 😀 – The location was in a good area with easy access to restaurants and local facilities. The room was large and spotlessly clean and reception staff were pleasant with easy check-in. 😞 – Was a little disappointed that due to no night porter the bar closed early.

Great hotel 😀 – Every friendly staff great place to stay 😞 – Nothing all good

Excellent considering what you pay My wife and I stayed here with a group in April 2017. We found the staff very helpful and obliging. The food was good, so much so we had to keep reminding ourselves that this is a 2 star hotel. The Hotel is very convenient, near the sea front and close to the town centre

Looking forward to staying again 😀 – The location was brilliant and the hotel was very clean and comfortable 😞 – None

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place receptionist very nice.

Weekend break Just got back from weston. Great weekend. Hotel brilliant, food excellence, drink great. Happy hour a God send. Staff very friendly. Breakfast a must. Even though they are decorating there is no hold up. Very quite at night. Would recommend this hotel to all who want a brilliant and quite hotel.

don’t listen to the bad reviews Just back from a 5 day break in this hotel, had a great time. Good weather helped a lot but no complaints about the hotel. Room was spacious and clean well appointed fresh towels daily. Big double windows opened wide and gave great views of pier, beach, winter garden theater and promenade. Staff were all helpful and polite even the receptionist other people complained about. A good varied menu food was good and plentiful. Entertainment was laid on three evenings all were very good singers, who provided a very wide range of song types. Don’t understand why this hotel had bad reviews is a bit dated in places but is getting done up bit by bit. The room we were in had been refurbished room 106. Dinning room is downstairs but there is a lift.

Good hotel, a bit dated room was clean with everything needed in it|Ground floor room overlooking the sea front, only complaint was as a coach|trip our evening meal was 6pm, had to pre order night before, but food was good quality and very nice, staff sometimes a little off hand in the restaurant|but I think that is due to being understaffed.|Entertainment at night was very good 2 out of the 4 nights.|Would definitely visit again

Lovely hotel nice rooms lovely staff. Great situation for western. Good breakfast 3 types of eggs but no fruit or yoghurt worth a visit

Superb 😀 – Everything 😞 – Nothing

we had a good stay and we will stay again. 😀 – we had room only the room was clean and warm,and the location was excellent. The lady on reception was very helpful and got us checked in early. 😞 – everything was fine nothing to complain about.

Great stay 😀 – Easy parking Friendly Clean bedrooms Next to a pub 😞 – Nothing

Fantastic family hotel Just want to say stayed here last week for 5 days.. Really nice warm friendly family run hotel. Hotel very clean and food was excellent. Highlyrecommend, definetly will be returning for Xmas. Carnival was amazing!! Watched from hotel bar fabulous view.

The hotel was very veryclean the staff about caring and helpful and the food exceptional. Worth using g if In weston super mare.

Exceptional 😀 – Excellent service , excellent facilities and excellent location ! 😞 – Absolutely nothing !!

We took our five year old granddaughter away for weekend in good old Weston Super Mare. Booked the hotel through booking.com for B&B.|It is an old fashioned Victorian hotel. Lots of corridors and stairs – lifts are tiny, but we fit in!|Breakfast was traditional cooked – you can have cereal, yoghurt and fruit, as well as full English and toast. Dining room in the basement and a bit gloomy, but staff were lovely. |Room was fine – granddaughter loved her view of the pier and beach. Clean and suited our needs.|As they don’t do evening meals we were able to order takeaway to have in the bar area.|Special mention to Lorraine on reception, who was lovely. Helpful and gave advice for places to eat with little one.

Staff are very friendly rooms are clean and tidy

Wonderful 😀 – Good location. And nice receptionist 😞 – Nothing at all

Exceptional 😀 – Staff were very friendly made us feel very welcome 😞 – None

Lovely weekend stay, perfect location, facilities & friendly staff 😀 – Convenient location, facilities & friendly staff 😞 – None

Lovely hotel friendly staff late bar very close to see front and grand pier … Fab view from room and brilliant breakfast

Superb 😀 – Modern clean rooms, good facilities and great location 😞 – None

can’t complain about anything super value, even have live music in the often, bar pleasant and staff very helpful. 😀 – great location, great price. 😞 – charge £10 for parking overnight but was with mum and she has permit, so no charge 😀

Royal Grosvenor Hotel, Weston-super-Mare I have just spent 6 days at this lovely hotel. The staff where absolutely fantastic, friendly, helpful and professional the whole time. I was the coach driver for a Glenton group of pensioners on a holiday and every single one of them said the same. The food was faultless and the entertainment every evening was brilliant and the rooms were excellent. I hope to get another trip down to the hotel with another tour and would highly recommend, situated 1 minute from the beach.

excellent 😀 – location view from room lovely friendly hotel with entertainment 😞 – None

Lovely place to sit inside or out to enjoy a drink! Has a been decorated since I visited last year and looks lovely!

Great family run hotel Stayed 4 nights as a group. Very friendly welcome, nothing too much trouble for the staff, really helpful at all times. We even had a phone call before arriving to check if anyone would like a different main course to the one they were providing on our first night. Food was very good. Can recommend the excellent home made vegetable lasagne. Usually a choice of a meat or fish main course with a separate vegetarian menu if required. Good honest home cooking at its best. Would not hesitate to recommend this hotel. Only suggestion for improvement would be to have shampoo/body wash dispensers in the shower. At present need to take these items which nowadays most establishments provide.

Lovely place to stay. Had a room with a view of the Sea. Room was bright and clean. Staff all happy and friendly.

Friendly,comfortable & clean We have just returned home from a 6 night stay with a coach party of 49 & we were more than happy. Our buffet breakfast was excellent, served by friendly staff. We had a 3 course evening meal , again the waitresses were very efficient & pleasant. Nothing was too much bother. Evening entertainment every other night too was very good. Must say a special thank you to Linda & the barman who helped when one of our party took ill & had to go to hospital. Would definitely recommend it.

Clean helpful a brilliant time I have just returned from this hotel and had a brilliant time. I am disabled but found the staff more than helpful. The rooms were lovely and welcoming, the meals were more than you could expect, a friend who was with me is allergic to something and the staff and the chef were so helpful to make sure that the food did not contain anything that would make her ill. The person who wrote the evil comment well if they thought the hotel was that bad why did they stay for the week. I know that if the hotel was that bad I know I would not have stayed. There was no smell of old people but old age is not a right given to everyone but hopefully that person gets to old age and I hope no one treats them with that disrespect that this person has shown to all elderly people. There was some building work about but there were no problem with the workmen who were more than helpful helping members of our party, I have a mobility scooter and they were helpful in lifting my scooter up the steps. I would like to say a very big thank you to all the staff for all their help in helping us in having a wonderful time

Another old but reasonable hotel in Weston Super Mare There are limited car parking spaces so get there early. The hotel is old but it looks like it has bee redecorated inside and is quite acceptable. The reception area is behind a high counter which is different but behind the counter was this old woman, no offence meant, who looked after our needs and off we went in a 2 person lift to our floor. It looks like some of the old doors have been replaced by newish ones which somewhat spoils the looks. The room contained a double and single bed, both comfy, plenty of pillows and cushions, 2 arm chairs with puffs. Plenty of storage foe one night, TV, coffee/tea, en suite and a wonderful view of the town and beach, including the pier. We had a drink and it was reasonably priced but with Wetherspoons next door their prices cannot be beaten. The breakfast although described as buffet was help yourself to cereals and cold stuff whilst you were served the hot food, rather strange but acceptable. Friendly staff checked us out – 2 younger women present. Overall it was a lovely hotel, well positioned for anything in town and reasonable price. I will return.

😀 – The staff and accommodation was lovely. It’s a very central location. 😞 – Limited parking and noisy neighbours

Lovely Hotel I could not believe the poor reviews at this Hotel. It is a lovely hotel, clean , friendly,lovely food. What is the matter with some people? I can’t believe they could have stayed at the same hotel as me.

Comfy and good value 😀 – Decent sized room, comfy bed, great price 😞 – None

Just back from a 4 night stay with 32 friends.Nicola, Lorraine and staff couldn’t do enough for us. Food was fantastic. Entertainment was great. See you guys in May. Thanks for a great stay.

Exceptional 😀 – 24 hour bar, friendly staff 😞 – N/A

Very good family run hotel Went last July on coach trip for 5 days, brilliant staff, food excellent wonderful view from our room, so easy to walk to the town and also the wonderful pier, which is worth a visit , the entertainment in hotel excellent

Nice hotel Came here as a little Anniversary break, we had a basic double room and it was clean, had everything we need and was given fresh towells on second day, which was nice, staff was friendly nice little bar enjoyed sitting outside on the patio area. Good location Only negative was the noise from people outside our room at 5:30 till 6am men shouting and laughing and banging doors plus noise from outside most of the night which isn’t hotels fault so didn’t sleep great ,but we would stay again as the 2nd night was a lot quieter so might have been a one off.

A perfect holiday Came home yesterday from the royal Grosvenor hotel I was on a coach trip Monday to Friday this is the second time I have stayed here the staff are fantastic reception bar staff cleaners and the hard working ladies in the dining room the menu was great lots of choices you get well looked after they have extended the balcony outside lovely wicker furniture tables and umbrellas it’s overlooking the pier and sea I would highly recommend this hotel to anybody I didn’t want to come home after being well looked after

Superb 😀 – Breakfast very good. Always cooked fresh. Good choice. 😞 – Lift smelt rather stale. Would have liked a change of fruit with breakfast on different days eg tinned grapefruit, peaches, fruit salad Would also have liked Greek yogurt to go with the fruit.

Clean , great location , food good , entertainment in the afternoon was great 😀 – Basic breakfast and was allocated one sausage and one piece of bacon when I had no cereal , but o do understand done people would be greedy and costs need to be looked at .

Definitely would recommend. 😀 – Really nice hotel with plenty of space, nice rooms, bar and garden out the back. Very close to the sea. 😞 – None

Great Weekend ! Just enjoyed 3 night long weekend booked direct at short notice . Receptionist explained that room was not too big ,but was on ground floor ,with patio space overlooking large green and the pier. The hotel was spotless ,the owners friendly and helpful . Breakfast was a comprehensive buffet and suited us fine. Overall, relaxing ,enjoyable ,and good value . “we will return “.

Rooms satisfactoryReceptionist very helpful

Excellent stay We stayed here over the Christmas period. The staff were fantastic and couldn’t do enough. Food was excellent and varied. Our room was large with a sea view and a balcony. The only downside was a lack of hot water and the bed wasn’t very comfortable but overall a very enjoyable stay. Would definitely recommend this hotel.